Returns & Exchanges

At 24-7 Games & Collectables, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel and accessories. If your fashion finds aren't a perfect fit, we are here to ensure a smooth exchange or refund process.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging with all tags attached to ensure they remain in mint condition during transit.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

  • 4.
    Receive Your Refund

    Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.