Returns & Exchanges
At 24-7 Games & Collectables, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel and accessories. If your fashion finds aren't a perfect fit, we are here to ensure a smooth exchange or refund process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging with all tags attached to ensure they remain in mint condition during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.